Web 2.0 and social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need the necessary technology and infrastructure to help them advance to the next level and integrate social activities with business applications to deliver an unprecedented level of organizational awareness. [...]
As they acquire these capabilities, organizations need to move from the concept of a single „uber-portal“ that encompasses all the necessary features to an open, modular, component-based concept for composite applications. The ultimate end result will be rich, participatory enterprise portals and applications that combine the concepts of Web sites, composite applications, content management and social communities, all delivered via a seamlessly integrated and open modern user experience.
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